when pets
speak, we know
how to listen.
Urgent care is for times when your dog or cat has a non-life-threatening condition, and you’re not able to be seen by your primary veterinarian quickly.
Don’t wonder and don’t wait. Count on AcutePet. We understand what your pet is trying to say and deliver the type of care needed with the compassion and kindness you (and your pet) deserve.
book online
why AcutePet Urgent Care?
When immediate care is needed, we are here to bridge the gap between your primary veterinarian and the emergency facilities. Always staffed with licensed veterinarians and well-trained technicians offering high-quality, affordable, and accessible care for non-life threatening conditions. Schedule a same-day appointment online or call ahead to speak to one of our team members.
patient-centric
Quality urgent care for pets with non-life-threatening conditions in an outpatient setting
timely care
Efficient same-day appointments, no long wait times, open 7 days a week with extended hours
affordable
Comprehensive urgent care services for your pet at an affordable price with no additional
wellness care or routine vaccines
veterinary
partnership
partnership
Trusted urgent care for pet owners and their pets + relief for primary care veterinarians and
emergency hospitals when needed
welcoming spaces & friendly faces
AcutePet knows any illness can feel like an emergency when it comes to your pet.
Our locations are designed to be welcoming, low-anxiety environments for you and your pet.
Our Pet Parents Love Us
Kayleigh Tuttle
1 month ago
Took my elderly dog here today who started having an eye issue over the weekend. Was able to book a next day appt online, was incredibly easy to do! The staff was wonderful, and the place was very clean and nicely decorated. The pricing was very reasonable for an urgent care, in between a normal vet and less than the emergency vet. Will absolutely return if I need to for either of my dogs!
Victoria Kreckman
1 month ago
Everyone we encountered was great. Tech took her time and learned everything about what was going on, and the Dr we saw gave her a thorough exam and explained our options well. I did not feel rushed and felt like they really cared. We had an appt but I was concerned we would be there for a long time and even with giving her fluids, it was a timely visit. We had to call back later for a concern. They answered our questions and even called back in the morning. Highly recommend this office when you have an unexpected vet needs!
Brittany K
1 month ago
I was able to easily make an appointment online and have my sick dog seen very quickly after worsening symptoms. All of the staff were amazing and very prompt! We also loved that they provided us options for the testing and treatment they recommended, along with the price breakdown. We drove 30 minutes to have our dog be seen here and we would do it again if we needed to. Highly recommend this urgent care for your sick pet!
Christina Doolin
1 month ago
Everyone on staff was amazing today! I woke up to an emergency situation with my cat and they took excellent care of him! I arrived as a walk-in and was seen right away. They answered all of my questions and showed an amazing level of care for my boy, who is expected to recover. I would definitely recommend this office for all of your urgent care pet needs! Cat tax included!
Molly Simeur
2 months ago
What an asset to have in our neighborhood. My dog had an acute episode of pain and we brought her in on Superbowl Sunday evening. The reception staff, vet techs, and vet were compassionate and thorough. We got a pain shot and were in and out in an hour. Night and day difference from the other emergency vets in town, where I've waited 6 hours to be seen many times. Thank you for taking excellent care of my wire fox terrier.
K P
2 months ago
I brought my cat for an eye issue, which turned out to be a corneal ulcer. Glad that I went when I did! They were great with the cat (as difficult as she is with strangers). I also appreciated the transparent, clear upfront pricing and the detail with the estimate, which took a lot of the stress out of the urgent care visit. I’ll definitely be using them again for my next urgent pet veterinary care.
Bethany Ellen
2 months ago
I took my sweet dog in yesterday for a situation I was growing concerned about. I've never met such a compassionate, transparent, positive staff in my life. From the moment I arrived, Lindsy greeted me by name and ushered me into a clean room. Dr Drop was incredible at explaining everything that was happening in a way that I could understand. They gave me time to process and make informed decisions, even if they weren't decisions I wanted to make. After 14 years together, I never expected to have to say goodbye to my girl yesterday. I was expecting some transition to palliative care, but the situation escalated quickly. I couldn't have asked to be anywhere else in that moment. I'm so thankful to the entire staff for doing what they could, and then doing what she and I needed when needs changed. I would seriously recommend this facility time and time again, but especially Dr Drop.
Hannah Benston
3 months ago
My dog ate half a pair of underwear when I went to get food (not bad dog, bad human - I’m so embarrassed). They got him right in, everyone was so kind and so good with him. He was taken care of and they went above and beyond. Thankfully the solution was just getting him to puke it out and surgery wasn’t required, but they set him up to puke it out in the exam room so I could’ve there with him to try to calm him down (he’s TERRIFIED of puking and I didn’t want to leave him alone).They also gave him a little tag at the end for being a brave boy. This dog is my whole world and the kindness they showed him and I on a not fun day for us, paired with the speed and knowledge of treatment made a bad day so much easier. I’m so appreciative of them and will always come here whenever we need anything like that.
Shawn Stidham
3 months ago
Love that we could make an appointment and had no wait time. The vet, technicians, etc. were all kind and helpful during a very difficult time. We were given great details and expanded input/knowledge to help us make the right decisions. Our cat went in lethargic and not eating and he felt better the same night because of their care and guidance. Highly recommend!
Crystal Cole
5 months ago
We had to take our poor baby girl Athena for a visit at Acute Pet Urgent Care due to her being attacked by another dog and was in need of some stitches and other wound care. The staff was wonderful. They made sure we were fully informed about how everything was going to go with our baby girl as well as kept us frequently updated on how she was doing during treatment. They even worked with us on our tight budget. I would recommend them to anyone.
Travis U
3 months ago
Very appreciative, they were able to accommodate a visit later in the night on a Saturday with no appointment. Our cat had a unexpected health issue and they were able to get it sorted. She is doing great now thanks to the care they provided. I was also impressed with how clean the lobby was. I also must add the staff was awesome. They gave me options for treatment and made sure to throughly explain everything. They also kept me very informed on the status of our cat during the procedure. Everyone was very helpful and definitely helped reduce the overall stress of the night. Definitely recommend
Morga Morgan
3 months ago
Absolutely wonderful experience, and for sure the best I've had with a vet. My 10 year old, very anxious cat was treated here. What they assumed would be a 4 hour treatment turned into a 10 hour hospitalization, with 3 rounds of treatment, and they never upped the charges. Throughout it all, the staff was warm and kind to me as well as every other person there, answering every question, allowing me to check on my cat more than once, and explaining every last thing to me to make sure I was fully aware of everything happening. I've never experienced such wonderful communication at a vet before. They somehow kept my cat calm and pain-free during the whole stay and minimized stress to her as much as possible, keeping her clean and happy the whole time. They even checked in via phone call the next day and advised next steps for me, and were yet again patient and kind with every question I asked, wanting to make sure for certain that my kitty was happy and healthy and that I was informed of every option possible. Overall, they turned a nightmare situation for my cat and I into a safe, comfortable experience. If you pet needs seen quickly, I suggest you do so here!
Kristen Martin
3 months ago
We brought Tootsie to Acute Pet last week after hours and hours of getting sick. Her vet was not available when we called that morning so they suggested urgent care. They were so kind and sweet with our baby and just kept telling us how good of a girl she was! She is feeling so much better and we are grateful for their assistance in that.
Kelly Capasso
4 months ago
Wonderful experience. I’m grateful that my reason for a visit wasn’t for a medical emergency, but I am genuinely grateful for the care and attention given. Making an appointment was super easy and they saw us the same day. We got into the exam room straight away, and everyone was lovely. There was a thorough exam, and a very quickly administered treatment. The facility was exceptionally clean and parking was easy and ample. Pricing was great for services rendered. They took great care of me and my dog.
Phil Williams
4 months ago
I was referred here because I had an emergency with my dog and I couldn't get into my vet. They were very professional and took great care of my dog. My dog liked them so well I let him off his leash. If the need should ever happen again I would not hesitate to go back again.
James Tepker
4 months ago
The staff at Acute pet were very kind, respectful, and gentle. I was moved by their compassion and care at a time when I was dealing with an emotional situation. They were empathetic and I appreciate them very much. Thank you, and I mean that sincerely.
Terry R
4 months ago
Caring and Compassionate. We knew the "time" was nearing the end for our sweet boy but thought it would be after the first of the New Year. Unfortunately, this week was a major deterioration and he was obviously hurting today and was unable to navigate and we couldn't have that. We took him up there, they listened to us, talked through the options and what-ifs, eased our mind that we were doing the right thing for him regardless of how hard it was. They let us set the pace, spent as much time as we needed before and after. I highly recommend this facility and would not hesitate to go there for any future need. I truly appreciate their kindness.
Sie Nicole
4 months ago
the staff was extremely compassionate, calm, and gentle with my family and i on the hardest day of our lives. they took such good care of my dog in her final hours and did their best to make her comfortable. we felt very in control with our final time with her and they let us go at our own pace. my dog was able to go to sleep peacefully and without pain as i was able to hold her in my arms in a nice room while it happened. a week after her passing, we received a a card in the mail signed with notes from everyone in the clinic, in the mail and it was such a unexpected beautiful moment of condolences. forever grateful to the caring and patient staff in this clinic.
Kate Elliott
5 months ago
Absolutely wonderful experience. The building is clean and beautiful and the process was so easy. I was able to book an appointment online for my dog for an ulcer on his eye. I'm sure it gets very busy here but I had no wait time and everyone was so kind. The need for pet urgent care is so important. I've been in vetmed for almost 10 years and it's always so hard referring patients to ER for more minor concerns. I will 100% be back and I'll be recommending to everyone!!! ❤️
Kristina Cruze
5 months ago
This was my first visit here and everyone was amazing! From my first call to schedule the appointment to the entire visit everyone was caring and considerate. Kylie, the vets assistant, was the best. My pup is terrified of the vet and Kylie made her feel so comfortable and was with her the whole time. Dr. Handler is from my normal vets office, which was a nice surprise. He is always caring and gave me plenty of updates on care. The cost was expensive but they were transparent the whole time and was willing to work with me if I needed it. This will definitely be my go to place for pet urgent care.
Mackenzie Timmons
5 months ago
Our dog got out and was missing for a few days, when found the shelter thought he could have sustained trauma by possibly getting it by a car. The vet immediately got us in! They were very personable and listened to all the concerns and questions we had! They made our dog feel comfortable and safe! They continued to take our calls and address any concerns we had! Would highly recommend this clinic! The staff members are very nice and welcoming! They saved our baby and I feel like I could never repay them for everything they have done to save our dog!
Kate Emmerich
6 months ago
We were needing to monitor our dog’s behavior over the weekend as our M-F vet had recommended- we were told if she declined to take her in and this place was suggested. I’m so glad we went! They got us in, checked our girl out thoroughly and were able to quickly diagnose the issue (blockage in stomach requiring surgery!) they recommended us a surgery location (Grady’s) and called to be sure we could get in same night to have the surgery done. They were kind, caring, and transparent (in costs) through the whole situation. They even continued to follow up after checking in on us and our pup! It’s a relief knowing we have a super good pet urgent care we can go to again should we ever need it!
Sara Doan
6 months ago
Friendly and compassionate. My pup woke up with a red swollen eye. We were seen quickly and he was throughly examined. Costs were shared upfront unlike some places and medications were given to us when we left so we could go straight home. They treated my little guy like he was their own even followed up the next day! Appreciate their services and kindness.
Teresa Scott
6 months ago
Truly wonderful caring people who love our pets. Easy to make online appointment, got us in quickly, diagnosed, explained treatment, provided estimate. Thank you so much for being there and taking care of Eli!
Dinah Markham
6 months ago
I was genuinely impressed with the service at AcutePet. The technician was patient with our questions and very kind. Dr. Katie was super friendly and great with my one-year-old boxer. Both were knowledgeable and clearly knew what they were doing. Fantastic staff and a well-run operation. If you're debating where to take your pet, I highly recommend bringing them here—you won't be disappointed. They even called the next day to check on our dog, Diesel. Thank you for taking care of him!!
Leighann Foster
7 months ago
My horse of a baby dog sliced open her foot and our vet was unavailable they were beyond wonderful during a very stressful time. Everyone we worked with really cared about our Sable and wanted to do what was best for her. I could not be more thankful of how well they took care of her and the kindness they all showed.
Ryan Kelbel
7 months ago
We had to make a visit to AcutePet after our dog got stung by a bee. While there we ended up having them do some additional blood work, by our choice based on some behavior we'd even working with our regular vet on. They were amazing with our pup, who loved absolutely all of them and they were very helpful, empathetic and caring during our visit that turned into a bit more than originally planned. They did not push us in any services, they asked us on every step how we wanted to proceed as well as giving us exact prices on procedures before continuing. They were incredibly thorough and caring in communication and continue to be if we need to call for questions during off hours. We are forever grateful for this location and it's staff. While we are on a unfortunate path for our pup, we wouldn't have found these answers out without this team. Very grateful to have this place nearby and available during hours that regular vets are not, without the emergency visit price tag. Thanks so much AcuteVet.
Jaron Martin
7 months ago
I recently had to bring my dog (Duck) to acute pet urgent care after arriving home from work to find that he had a pretty significant laceration to his foot, that definitely needed sutures. With it being a Friday night, and after 5pm, my options for care were limited. I cannot say enough good things about the experience. From the initial phone call and the moment I walked in, the staff was incredibly friendly, compassionate, and welcoming. They immediately put Duck and I at ease during a stressful situation and took great care of him. The team was professional, knowledgeable, and took the time to explain everything clearly, making sure I understood all the steps for treatment. Their genuine concern for my pet’s well-being was evident throughout. If you’ve ever tried to load a 130 pound sedated dog into the bed of a truck after surgery, you know this is no easy task. Two of the staff, along with Dr. Beauchamp assisted with making sure duck was loaded into the truck and comfortable, one of the staff even crawled in the back with him! I highly recommend acute pet urgent care for anyone in need of quick, caring, and expert attention for their pet! Thank you for your exceptional service!
Jacob Brown
7 months ago
We took our 6 month old puppy here for a very large abscess that had formed from an infection after a sub-par visit to a different urgent care in the area. This team was incredible! We showed up about 35 minutes early and they noticed it was a pressing matter and they started taking care of our dog immediately, and treated him with great compassion and diligence! They were thorough with their explanations and instructions, and are very communicative with our personal vet. Could not recommend this team enough for your pet’s medical needs!
Alesha Horwarth
7 months ago
The employees are so nice and very comforting.
Brett Buttelwerth
7 months ago
I’m so glad we found this place. The staff and vets were extremely caring and helpful. They truly care about the animals. Everything was explained exceptionally well and, for being an urgent care vet, the wait wasn’t bad at all despite being full the entire time we were there.
Taylor Rodewald
9 months ago
Our 12 week old husky was suddenly very lethargic and not eating or drinking. Our primary vet wasn’t able to fit us in quickly and recommended here. Not only did they fit us in the same day, but they got our baby feeling much better very quickly. They explained all the tests they were going to run, educated us on all the medications and care plan, and made sure we were comfortable with everything. Additionally every staff member who helped was so kind and sweet to us and our sick puppy! I would recommend them to anyone, they were simply phenomenal!
Kai Compton
8 months ago
We really appreciate this place for taking us in last minute and taking care of our beloved dog Penny
Bradley Mcwilliams
8 months ago
We've never had a better experience with a veterinarian than we did with Dr. Drop and her team. From the moment we walked in, we felt like we were part of their family. The care and attention they gave to our pet, Saba, were exceptional. Dr. Drop and her staff went above and beyond to ensure that Saba was comfortable and well taken care of, and they took the time to explain everything in detail. It's clear that they genuinely care about the animals they treat, and their compassion and professionalism are unmatched. We couldn't be happier with the service we received and highly recommend this urgent care to anyone looking for top-notch veterinary care.
Andrea Burns
9 months ago
The staff here are knowledgeable and compassionate. They are able to provide many of the services of the emergency vets at a fraction of the price. I had to put my cat down and even though it was a horrible experience they did everything to make us comfortable. I will definitely go back if ever needed in the future. Thank you all for being so awesome! ❤️
Miranda Bates
9 months ago
We were recommended to AcutePet by another vet office, and it was the best experience I could have asked for. Reception was amazing and super knowledgeable, as well as being kind and empathetic. The doctor was very patient and explained every step of their process, answered all of our questions, and gave us multiple options to try and stay in our tight budget. We will definitely return if we have any other emergency type issues- almost wish that this could be a primary care because the attention and love all of the staff showed for our fur baby was the absolute best! Thank you for all that you do!
Breanna Payge
8 months ago
I couldn’t reccomend a vet more! They care just as much about the humans as they do the pets & really take their time making sure you understand everything going on & all the take home instructions. They’re so clean, so sweet & quick too! They took us in when no other vet in the area would & I’m so thankful they saved our big kitty!
Rhonda Rosenlieb
10 months ago
My cat Boots has been declining and he was ready. I called and from that moment, I felt the caring of the staff. They have only been open a week, but I agree, we are VERY lucky to have them. I second what everyone else said in the other reviews. They were caring and compassionate and made this difficult time so much easier! Boots went peacefully and I am so thankful for AcutePet Urgent Care.
Kylle Kelly
8 months ago
Our sweet Frenchie mix urinated on herself and refuse to eat at 11pm suddenly. We jumped in the car terrified and showed up at acute pet urgent care 30 mins before closing. Not only did they see us right before close, they took great care of our girl and were thorough despite the time of night. I also really appreciated that the vet gave us options on how aggressively to try to treat her fever as elevated white blood cell count. All the staff were great and the facility is very nice and clean. The room we were in had a couch and an ottoman. There were drinks to keep us comfortable. It was as positive an experience as it could have been given how freaked out we were. I hope we never need to come back, but I’m glad this facility is here in case we need it.
what we treat
For non-life-threatening conditions, book a same-day appointment online or call ahead. Not sure if we treat something? No problem - give us a call.
Allergies/Allergic Conditions
- Digestive issues
- Flea allergy or infestation
- Hives
- Insect bites or stings
- Itching/Scratching
- Licking/Chewing affected area
- Red, irritated skin
- Rubbing face
- Runny eyes
- Skin irritation or infection
- Sneezing
- Swelling of face, ears, lips, ocular area
- Vaccine sensitivity or reaction
Anal Gland Issues
- Discomfort
- Licking
- Scooting
Behavior Changes or Concerns
- Hiding
- Lethargy/Decreased Activity
Coughing or Sneezing
- Allergic conditions
- Foreign object inhalation
- Lower respiratory irritation, virus or disease
- Upper respiratory irritation, virus or disease
End-of-Life Care and Arrangements
- Cremation
- Euthanasia
Eye/Ear/Nasal Conditions
- Discharge
- Discomfort
- Infections
Fever
Some pets maintain a baseline temperature slightly above or below these ranges.
- Cats – the normal body temperature is between 100.5 and 102.5 degrees F.
- Dogs – the normal body temperature is between 99.5 and 102.5 degrees F.
Gastrointestinal Conditions
- Change in appetite – not eating or drinking
- Constipation
- Dehydration
- Diarrhea
- Dietary indiscretion
- Foreign material ingestion
- Intestinal parasites (worms)
- Vomiting
Injury or Trauma
- Broken toenail
- Lameness/Limping
- Possible broken bone/Fracture assessment
- Trouble/Difficulty walking
- Wounds, lacerations (cuts), abrasions (scrapes), abscesses
Medication Administration Appointments
- Assistance in administration of prescribed medications
- Subcutaneous fluid administration
Pain Management
Animals are often very good at concealing any discomfort, and it may be shown in less obvious ways, like slight changes in behavior, activity, or body language.
- Arthritis
- Neurologic
- Oncologic (cancer related)
- Orthopedic (bone, joint, muscular)
Skin Conditions
- Hot spots
- Itching
- Masses or lumps
- Rashes
Toxin or Poison Exposure or Ingestion
Quick intervention is usually indicated for most ingestions or exposures, and may include induction of vomiting, decontamination or administration of binding agents, supportive care, or medications.
- Chemical substances or compounds
- Medications (human or veterinary)
- Overdoses
- Plants
Tremors/Twitching/Seizure
- Medication side effect or overdose
- Metabolic disease or disorder
- Neurological disease or disorder
- Toxin exposure or ingestion
Urinary or Kidney Issues
- Bloody urine
- Dehydration
- Increased frequency
- Straining or difficulty urinating
Your Pet is Not Acting Right or Seems Off
You know your pet best – sometimes it is hard to determine exactly what is bothering them, but you know they just aren’t themselves. This can be your pet’s way of letting you know they aren’t feeling well or are sick.
- Change in activity level
- Change in appetite
- Change in behavior
- Hiding
For life-threatening or critical emergencies, visit your closest emergency veterinary hospital.
As a facility providing urgent care for family pets, we prioritize the safety of our patients and their families. Therefore, we are unable to treat stray animals or wildlife.
AcutePet Urgent Care
guiding principles
lead with
integrity
integrity
We prioritize open communication, listening, ethical decision-making & a commitment to transparency in all our interactions.
embrace joy
We approach each day with gratitude for the opportunity to work with animals, show empathy towards their needs & have pride in the care we provide.
be authentic
We strive to be authentic in our interactions, recognize the value of our veterinary teams & foster strong relationships built on honesty & respect.
passion for
profession
profession
We continuously provide opportunity for growth driven by our unwavering passion to help pets, people, and the profession.
Founders Note
Drs. Doug Hoffman and David Sachs founded AcutePet Urgent Care with the mission to ensure quality access to veterinary care is sustainable. We have developed novel ways to ensure our teams are cared for, while providing high quality urgent care to our communities. Positioned within the veterinary landscape, AcutePet will work alongside our colleagues in primary care and emergency medicine to offer an additional solution for when same-day pet illness or injury care is needed. We are excited to help pet owners restore health to their 4-legged friends, while focusing on, and celebrating, our team and the veterinary profession.
- Thank you,
- Thank you,
Doug and David
the care you need, when you need it most
